As of September 2009, one in four people globally use the internet (3 out of 4 in North America)-isn't that amazing...especially when you think of the fact that most of the world is hardly developed? People used to go to the park or parent/teacher meetings to instil a sense of community; now they go online.

The power social media provides us is unreal. In almost any profession we are in, it gives us the ability to get to know our customers in a cost effective and engaging way.